Terms of Service

By accessing or using the myBoardHub platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

myBoardHub is a property management platform connecting boarding house owners with tenants, primarily students, in the Philippines. These terms apply to all users including Tenants, Boarding House Owners (BHOs), and Administrators.

You must register for an account to access most features of the Service. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update your information if it changes
• Accept responsibility for all activities under your account
• Not create multiple accounts or share your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

Boarding House Owners who list properties on myBoardHub agree to:

• Provide accurate descriptions, photos, pricing, and amenity information
• Maintain listings in an up-to-date state reflecting actual availability
• Comply with all local laws, building codes, and safety regulations
• Not discriminate against tenants except as permitted by gender-specific housing policies
• Honor confirmed reservations and agreed-upon terms

myBoardHub does not own or manage any boarding house properties. We act solely as a platform connecting owners and tenants.

When a tenant makes a reservation through myBoardHub:

• Reservation fees are processed through our payment partner Xendit
• Payments must be completed within the specified payment window (typically 1 hour)
• Unpaid reservations will automatically expire
• Refund policies are outlined in our separate Refund Policy

Users may not:

• Post false, misleading, or fraudulent listings or reviews
• Harass, threaten, or discriminate against other users
• Attempt to circumvent platform fees or payment processing
• Use the Service for any unlawful purpose
• Scrape, crawl, or use automated means to access the Service
• Interfere with the proper functioning of the platform

The myBoardHub platform, including its design, code, logos, and content, is owned by myBoardHub and protected by intellectual property laws. Users retain ownership of content they upload but grant myBoardHub a license to display it on the platform.

myBoardHub is provided "as is" without warranties of any kind. We are not liable for any disputes between tenants and boarding house owners, property conditions, or losses arising from use of the Service. Our total liability shall not exceed the fees paid by you in the preceding 12 months.

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised terms. We will notify users of significant changes via email or platform notification.